Common questions about BusinessERP, Ecom, GST billing, and custom software.
Yes! We offer a 15-day free trial for our newly launched Business ERP + E-commerce combo so you can experience superfast billing and inventory management risk-free.
No, our Ecom software does not integrate with third-party marketplaces like Amazon. Instead, we provide you with your own specific, standalone E-commerce application. You can give this special Ecom app directly to your own customers so they can order from you directly.
Yes, since 2012 we have built tailored custom software solutions for retailers, wholesalers, manufacturers, and jewelers in Rajkot and across India.
We provide full, dedicated technical support and maintenance after delivery to ensure your business operations run smoothly without interruptions.
We offer flexible pricing starting from a basic plan for small retailers to enterprise plans for large manufacturers. Each plan is tailored to your specific feature requirements, user count, and storage needs.
Yes, our Business ERP system is fully GST compliant. It automatically calculates CGST, SGST, and IGST based on the customer's state, and generates ready-to-file reports (GSTR-1, GSTR-3B) for your CA.
Absolutely. We offer data migration assistance to seamlessly import your existing customers, suppliers, inventory, and opening balances via Excel or CSV files, ensuring zero downtime when you switch to Shyam Software.
Our Cloud ERP and Ecom platforms receive continuous updates automatically in the background. For desktop users with an active AMC, we release major feature updates quarterly and critical security patches immediately.
Not at all. Our Business ERP and Ecom combo is 100% web-based. It runs smoothly on any basic computer, laptop, tablet or with your mobile phone with a modern web browser and an internet connection. There is no need for local servers or high-end machines.
Typical onboarding for our cloud products takes just 24-48 hours. For custom implementations or data migration from your old systems, our dedicated team usually completes the transition within 1-2 weeks.
We offer a 15-day free trial so you can evaluate the software before purchase. Post-purchase, subscriptions are non-refundable, but we allow cancellation of renewals at any time.
The integration is completely seamless. When an approved customer places an order on your Ecom app, it instantly drops into your Business ERP for processing, eliminating messy WhatsApp photo sharing and manual stock checking. Because your online catalog and physical stock are perfectly synced, your customers can never accidentally order an out-of-stock item.
Yes, our integrated Ecom portal provides your customers with real-time order tracking, push notifications for stock updates, and the ability to download their past bills and ledgers as PDFs directly to their mobile devices.
Yes, our BusinessERP and Ecom platforms are fully responsive as Progressive Web Apps (PWA), meaning they run beautifully on mobile browsers. We also provide dedicated Android and iOS apps on demand.
It is your brand! The Ecom portal is completely white-labeled to act as your own personal digital showroom. When your customers log in, they will see your store name, your logo, and your contact details, instantly elevating your brand's professional image.
Because our software is 100% cloud-based, your data is always safe and backed up automatically. If your computer crashes or the electricity goes out, you can instantly log in from your mobile phone, tablet, or laptop and continue billing without missing a beat!